hello rummy

hello rummy App support

Contact
+91 6341646976

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The hello rummy:

Q1: How to log in after installing the hello rummy?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to secure your login. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

Check your internet connection to ensure a strong signal is available. If the signal is weak, wait for it to improve before sending the OTP. If you don't receive the OTP, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in to your account, try using the same active phone number associated with it. If your phone number has changed, please submit your updated KYC details to our customer support team via email for assistance with account transfer. This will help complete the account transfer process smoothly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should be available for download. Once you've installed the updated app, you should be able to log in and start playing without problems.

Most Asked Questions Related To Withdraw In The hello rummy:

Q1: What is the minimum withdrawal amount in the hello rummy?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other available options. However, bonus funds are non-withdrawable, and only earnings from gaming activities can be withdrawn. This means you can only redeem money that you've earned through gaming, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically allow for a processing time of 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This variability affects the overall completion time for transactions within the app.

Q4: Why is the bonus balance not being withdrawn?

You can use the funds earned from the bonus only in your gaming account and cannot withdraw it as cash. Any winnings from games played with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings, where you'll see if your withdrawal request is pending. If it's not showing up, don't worry, the funds will be added to your wallet account within 24 hours. If you still have issues, you can contact their care centre for assistance.

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